FAQ

What are the payment methods available?

All major credit cards, PayPal, Western Union, Money Gram

I got an allergy after using your product. Can I get a refund?

We guarantee you the product you receive is 100% authentic.
Whether the particular product brand suitable for you, depend on your skin type and condition. Different individuals react differently to the same beauty products.
Goods sold are non-refundable.

After open-bottle and using it, I find that it's not what I want. Can I return to you?

No. We do not accept return of open-bottle/used product.
Goods sold are non-returnable.

How do I find out the latest news & promotions?

Subscribe to our newsletter, or click to view our promotion page.

How do I know if my order has gone through?

You will receive an email confirmation after you place the order.
You can too login to your own account to check the order status.

How do I know whether my order is processed?

You will receive an email confirmation on this.

How do I track the shipping status?

Key in the tracking number provided into www.pos.com.my.